SEMA answers customer questions, takes payment, and books the delivery — all inside the WhatsApp thread you already use. No new app for your customers. No new tab for you.
Built for the merchant selling on Instagram, TikTok, and WhatsApp status — not a call center. SEMA plugs into the conversations you're already having.
SEMA answers the moment a customer messages, cutting your response time from hours to seconds — so interest turns into an order before it cools off.
M-PESA, credit and debit cards, and crypto — collected natively inside the chat. Customers pay without ever leaving the conversation.
Delivery requests and return windows are booked and tracked automatically, with updates sent straight back into the same thread.
SEMA handles the routine. The moment a request needs judgment — a discount, a dispute, a custom order — it's flagged straight to you.
From the first "hi" to a tracked delivery, every step happens where your customer already is.
A customer messages your business on WhatsApp — asking about stock, price, or sizing.
SEMA answers instantly, recommends products, and guides them toward checkout.
The customer pays by M-PESA, card, or crypto — directly inside the chat, no redirect.
SEMA dispatches the delivery request and shares tracking, all without you touching a spreadsheet.
SEMA doesn't ask you to migrate anywhere. It joins the number your customers already message.
Add SEMA to an existing WhatsApp group and it starts answering product questions immediately, alongside you.
Hand SEMA your storefront's WhatsApp number and it manages the full conversation, end to end.
No developer, no migration, no downtime. You send three messages and SEMA is answering your customers.
The one your customers already message — personal or business, doesn't matter.
Send a price list, past chats, or your Instagram — SEMA learns what you sell and how you talk to customers.
SEMA starts answering new inquiries immediately, and flags anything it's unsure about straight to you.
Join the waitlist now and get SEMA free for your first month once you're onboarded — no card required.
This offer is reserved for merchants who join the waitlist before launch. After your free month, you'll move to a simple monthly plan — we'll share full pricing before you're ever billed.
Offer applies to your first billing cycle after onboarding. Limited to merchants who sign up before SEMA's public launch.